Legal Terms and Conditions

Legal Notice and Disclaimer

The modalities offered in this space do not substitute, replace, or in any case constitute a medical diagnosis, clinical treatment, or psychiatric intervention. Each person is responsible for their own physical, mental, and emotional health process.

The purpose of these sessions is to provide personal, energetic, and spiritual support of a complementary nature, and it does not replace professional care from physicians, psychologists, psychiatrists, or other health specialists.

The facilitator and founder of Deep Connections LLC is exempt from any legal responsibility related to medical decisions, clinical treatments, or consequences derived from the use of these modalities, as well as from the personal decisions each individual makes as a result of their participation in the sessions.

Each modality presented in this space has its own creator and reserved rights, and is offered by Deep Connections as part of its support approach, respecting the corresponding authorship. With the exception of “Invisible Abuse,” which is an original creation of Deep Connections LLC.

These modalities are offered solely as support sessions, and not as classes, courses, or certifications.

All shared content and materials are protected by copyright and may not be reproduced, distributed, or used without prior written authorization.

Privacy and Confidentiality

Deep Connections LLC

At Deep Connections, we deeply value your privacy, your trust, and the care of the information you share with us. This space is designed to support personal and sensitive processes, which is why confidentiality, respect, and the protection of information are fundamental pillars of our work.

By using this website, contacting us, or booking a session, you accept the practices described in this Privacy and Confidentiality Policy.

1. Information we collect

We may collect personal information when:
• You write to us through the contact form.
• You contact us by email, WhatsApp, or other means.
• You subscribe to our mailing list (when this option is available).
• You schedule an online or in-person session.

The information may include, among other data:
• Name
• Email address
• Phone number
• Information you voluntarily choose to share in your messages

We only collect the information necessary to respond to you, support you, and provide clear, respectful communication consistent with the purpose of the site.

2. Use of information

The information you share is used solely to:
• Respond to your inquiries.
• Coordinate sessions or support processes.
• Send you information related to Deep Connections, provided you have given your consent.
• Improve the experience and content of the site.

Under no circumstances do we sell, rent, or share your personal information with third parties for commercial purposes.

3. Confidentiality

All information shared through sessions, private communications, or forms is treated with strict confidentiality.

The content of sessions, messages, or exchanges:
• Is not recorded.
• Is not shared.
• Is not disclosed to third parties.

Confidentiality may only be limited in exceptional cases required by law, such as situations of serious risk to the individual or to third parties, in accordance with applicable legal regulations.

4. Scope of support

Deep Connections offers personal, energetic, and spiritual support of a complementary nature.

The services and content offered:
• Do not substitute medical, psychological, or psychiatric care.
• Do not constitute clinical diagnoses.
• Do not replace professional health treatments.

Each person is responsible for their own physical, mental, and emotional process, as well as for the decisions they make based on the information or experiences shared.

5. Protection of information

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no digital system is completely infallible, and therefore we cannot guarantee absolute security in transmissions made through the internet.

6. User rights

You have the right to:
• Request access to your personal data.
• Request correction or deletion of your information.
• Withdraw your consent to receive communications at any time.

You may exercise these rights by writing to:
info@mydeepconnections.com

7. Cookies and browsing

This site may use cookies and basic analytics tools to improve navigation and the general functioning of the site.

These cookies do not collect sensitive personal information, and you may disable them through your browser settings.

8. External links

This site may contain links to external platforms (for example, social media or payment providers).
Deep Connections is not responsible for the policies, privacy practices, or content of such sites.

We recommend reviewing their privacy policies independently.

9. Changes to this policy

Deep Connections reserves the right to update this Privacy and Confidentiality Policy when necessary.
Any changes will be published on this same page and will take effect upon publication.

10. Contact

If you have questions about this policy or about the use of your information, you may write to us at:

info@mydeepconnections.com

Terms and Conditions

Al acceder y utilizar este sitio web, así como al reservar sesiones o contactarnos, aceptas los presentes Términos y Condiciones. Te invitamos a leerlos con atención antes de utilizar nuestros servicios.

1. Naturaleza del servicio

Deep Connections ofrece acompañamiento personal, energético y espiritual de carácter complementario.

Los contenidos, sesiones y materiales ofrecidos:
• No sustituyen atención médica, psicológica ni psiquiátrica.
• No constituyen diagnósticos clínicos ni tratamientos médicos.
• No reemplazan la atención de profesionales de la salud.

Cada persona es responsable de su propio proceso físico, mental, emocional y espiritual, así como de las decisiones que tome a partir de su participación en los servicios ofrecidos.

2. Uso del sitio web

El uso de este sitio web tiene fines informativos y de orientación. Al navegar por él, te comprometes a:
• Utilizar el contenido de forma respetuosa y lícita.
• No hacer un uso indebido, fraudulento o dañino del sitio o de su contenido.
• No intentar acceder sin autorización a áreas privadas o sistemas internos.

Deep Connections se reserva el derecho de restringir o suspender el acceso al sitio en caso de uso indebido.

3. Reservas y sesiones

Al reservar una sesión online o presencial:
• Confirmas que has leído y aceptado estos Términos y Condiciones.
• Reconoces que el acompañamiento ofrecido es de carácter complementario y no clínico.
• Aceptas que los resultados pueden variar según cada persona y proceso.

Deep Connections no garantiza resultados específicos, ya que cada proceso es único y personal.

4. Política de cancelación y devoluciones

Las condiciones específicas de cancelación, reprogramación y devoluciones serán informadas al momento de la reserva o en la página correspondiente.

En general:
• Las sesiones no se reembolsan una vez realizadas.
• Los cambios o cancelaciones deben solicitarse con la antelación indicada en cada modalidad.
• Deep Connections se reserva el derecho de reprogramar una sesión por causas justificadas, notificándolo oportunamente.

5. Confidencialidad

Toda la información compartida durante las sesiones o en comunicaciones privadas es tratada con estricta confidencialidad, de acuerdo con nuestra Política de Privacidad y Confidencialidad.

No está permitido grabar, filmar ni difundir las sesiones, total o parcialmente, sin consentimiento expreso y por escrito.

6. Propiedad intelectual

Todos los contenidos de este sitio —textos, imágenes, audios, videos, métodos y materiales— están protegidos por derechos de autor y son propiedad de Deep Connections LLC, salvo que se indique lo contrario.

No está permitida la reproducción, distribución ni el uso del contenido sin autorización previa y por escrito.

7. Responsabilidad

Deep Connections no será responsable por:
• Decisiones personales tomadas a partir del contenido del sitio o de las sesiones.
• Consecuencias derivadas del uso de los servicios ofrecidos.
• Interrupciones técnicas, fallos de conexión o problemas ajenos a su control.

El uso de este sitio y de los servicios ofrecidos es responsabilidad exclusiva del usuario.

8. Enlaces externos

Este sitio puede incluir enlaces a plataformas externas (por ejemplo, redes sociales o proveedores de pago).
Deep Connections no se hace responsable por el contenido, políticas o prácticas de dichos sitios.

9. Modificaciones

Deep Connections se reserva el derecho de actualizar o modificar estos Términos y Condiciones en cualquier momento.
Las versiones actualizadas se publicarán en esta misma página y entrarán en vigor desde su publicación.

10. Legislación aplicable

Estos Términos y Condiciones se rigen por las leyes aplicables en los Estados Unidos, y cualquier disputa será resuelta conforme a dicha legislación.

11. Contacto

Si tienes preguntas sobre estos Términos y Condiciones, puedes escribirnos a:

info@mydeepconnections.com

Política de Cancelación y Devoluciones

At Deep Connections, we value your time, your process, and the commitment involved in scheduling a support space. This policy exists to care for both your experience and the organization and availability of sessions.

By booking a session, you accept the conditions described below.

1. Cancellations and rescheduling

If you need to cancel or reschedule a session, we ask that you notify us at least 48 hours in advance.
• Requests made within this timeframe may be rescheduled at no additional cost.
• Cancellations or changes requested less than 48 hours in advance are non-refundable.

This measure allows us to honor the reserved space and offer fair availability to others.

2. Failure to attend

If you do not attend an in-person session or do not connect to an online session at the agreed time, the session will be considered completed and may not be rescheduled or refunded.

3. Refunds
• Sessions are non-refundable once confirmed.
• Refunds are not issued for sessions not used, abandoned, or interrupted due to causes beyond Deep Connections’ control.

Each session involves prior preparation and the exclusive reservation of a support space.

4. Rescheduling by Deep Connections

In exceptional cases, Deep Connections may need to reschedule a session due to force majeure.

In that case:
• We will notify you as early as possible.
• We will coordinate a new date and time by mutual agreement.
• If rescheduling is not possible, an appropriate alternative will be evaluated.

5. Scope of support

The sessions offered are personal, energetic, and spiritual support of a complementary nature.
• They do not constitute medical or clinical psychological care.
• They do not replace professional health treatments.
• Results may vary according to each person and process.

Each person is responsible for their own process and for the decisions they make based on their participation in the sessions.

6. Contact

If you have questions about this policy or need to request a change, you may write to us at:

info@mydeepconnections.com